We're here to help
If you need help with KilnRun, have questions about your account, or want to report an issue, please reach out to us:
Interested in using KilnRun for your pottery studio? Contact us at [email protected]
Download the KilnRun app, create an account, and enter your studio's join code. Ask your studio for the code if you don't have it.
Once you're connected to your studio, your pieces will appear in the Pieces tab. Your studio updates the status as pieces move through firing stages, and you'll get notified at each step.
Tap "Forgot Password" on the login screen. We'll send a reset link to your email.
Go to Profile > Settings > Delete Account. This will permanently remove your account and all associated data. This action cannot be undone.